The young lady at the desk that checked me in wasn’t welcoming at all and the other associates at the desk all looked like they had elsewhere to be. Not one front desk associate cared to direct traffic or to try and control the chaos. The lobby was piled up with a company having a convention, people were scattered around everywhere and lines were forming. ![]() I traveled here for my birthday and that was a memo that was left during booking, there was zero acknowledgement on that. The whole experience was confusing, the signs are extremely misleading and it was an all around frustrating experience. To start this hotel is massive, to get to the lobby to check in my partner and I had to take 2 elevators from the parking lot.
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